Most leaders treat tension as a problem to solve. But leadership polarities like sprint vs. stamina, innovation vs. governance, and go alone vs. go together aren't conflicts to resolve. They're signs of a living system. Here's how effective facilitation helps teams stop fighting the tension and start working with it.

Heather Willems of TwoLine Studios graphic recording on a large whiteboard, smiling slightly, near the stage at SXSW 2016. Photo by Andrew Federman.